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Frequently Asked Questions


Residential and Light Industrial
How many filters do I need?

To properly adsorb all errant odors, you will need one Wolverine septic vent filter for each vent in your system.

How do I know what size to order?

All of our passive and low flow filters fit standard pvc pipe without any adaptors. If your home or business uses an old cast iron pipe or copper pipe you will need a no hub adaptor. Please visit our Accessories page to find those. You can visit our How to Measure Page for a “how to” on measuring your septic or sewer vent.

Can the homeowner change or replenish the Carbon in the filter?

Yes. Instructions can be found on our Support Document Library Page.

What is the life expectancy of the unit?

The life expectancy of your Wolverine is dependent on how much sewer gas is produced at the location of the filter. Generally they will last 2 to 5 years. The Wolverine line by design holds between 1 to 2 pounds of Norit Darco H2S LP depending on filter size. This is up to three times the carbon of other septic vent filters. This is what enables us to have a warranty that is 30% longer than the competition!

If I am not getting satisfactory life out of the carbon what are my options?

You have two options if you find you ordered a filter that is too small to handle your H2S load.

  • You can buy extra carbon to keep on hand
  • you can purchase a larger adsorber. We will send you a 20% rebate If you send us your old filter.
What type of odor concerns will the Wolverine septic vent filter solve?

The Wolverine septic vent filter will only solve odors that originate at a septic or sewer vent . It will remove any volatile organic compounds (VOCs). The gases that cause septic and sewer odor must pass through the filter in order for it to adsorb the gasses.

Does the Wolverine restrict septic vent airflow?

The perforated disc at the inlet of the filter reduces the inlet size by 50%. This will not cause a problem with a passive vent system. If you are concerned and wish to keep the same inlet surface area you can utilize a larger size Wolverine and use a reducer at the inlet to attach the filter to your plumbing vent.

Do Wolverine septic vent filters “freeze up” in extreme cold?

Vent pipes can occasionally clog up with frost if it is cold enough for long periods of time. This is called "hoarfrost". All Wolverine filters (except inline and linear roof models) are designed with cross-through ventilation to wick away the moisture that naturally occurs at a vent to help reduce the possibility of freezing in freezing temperatures. If you are in an area of extended below freezing temperatures you may want to consider choosing our Inline Wolverine. This style filter is mounted in the attic, away from the elements. NOTE: The Inline Wolverine requires removal of a section of vent pipe. For this reason we recommend that it be installed by a professional plumber.

We have a lift station causing an odor problem, what do you recommend?

The MT-20 is good for vent airflows up to 20 cfm, our MT-30 is good for vent airflow up to 30cfm and our MT-50 is good for vent airflow up to 50 cfm. If the vents airflow is higher than 50cfm you would need our pollution control barrel.

Do you ship internationally?

Yes. Industrial Odor Control serves customers worldwide. International orders are available EX Works (EXW) from our U.S. facility. Customers may work with their preferred freight forwarder or shipping provider to arrange international transportation, customs clearance, and delivery. We’ll provide the necessary commercial shipping documentation and coordinate with your carrier or freight forwarder to help make the process as smooth as possible.

Manhole Insert FAQ
What is the warranty of the Manhole inserts?

All of our Manhole inserts and Inflow protectors carry a 1-Year Warranty.

Why do you require a signed measurement sheet and order form for the manhole inserts?

Due to the large variety of manholes used around the world, each manhole skirt and inflow protector is cut to fit the measurements you send us. You can find the measurement sheet here.

I have an odor coming from a manhole and I was wondering if the manhole inflow protector will stop the odor?

Utilizing a water inflow protector for odor control will stop the odor at the manhole but we don't recommend it. The gasses will be purged at the next available exit point of the sewer system. This is very often a building vent or another nearby manhole cover. In effect you have only pushed the problem downstream to another location. Additionally, you are degrading the concrete if you don't purge the H2S.

Industrial Vapor Phase Adsorber FAQ
I am interested in an industrial vapor phase adsorber, how do I know which adsorber my application requires?

All you need to know to select the proper adsorber is the CFM flow of your system and the concentration of the H2S in the airstream. Click here to learn how to calculate the CFM of the air and the concentration of the H2S. Once you have those numbers, click here to calculate the vessel size you will need.

The airflow (CFM) for my application is close to the maximum recommended capacity of one of your industrial adsorbers. Can I use the next larger size instead?

Yes, Choosing the size larger than the recommended unit will not cause any problems with the operation of the system.

What is the warranty of the Industrial Vapor Phase Adsorber?

The industrial Vapor phase adsorber comes with a 1-Year limited Warranty.

What is the purpose of the Magnehelic Pressure differential gauge?

The pressure differential gauge indicates the resistance of the air flowing through the carbon bed. On startup, this is a good way to check for the required air flow rate by observing the pressure drop reading. When recorded over time, the pressure drop history can indicate that problems have developed such as particulate or grease contamination. Pressure drop DOES NOT indicate that the carbon is spent and has to be replaced - only testing can show that breakthrough has started and the carbon needs to be replaced.

Do you offer onsite installation of the unit?

We do offer on-site installation for all of our units. However, as we are not licensed electricians, a local electrician would be contracted. We are also actively seeking installers in all states. Use our Contact Us page to communicate with us.

We are a licensed Sewer contractor. Can we become an authorized installer of your systems in the states we do business in?

Please let us know about your company's interest using the Contact Us page. A representative will contact you to discuss becoming an authorized installer.Content goes here

Can your adsorption equipment be utilized for gases other than H2S?

Yes, utilizing the correct filter media you can utilize our equipment for almost any air scrubbing need for air flows up to 700 CFM

I have a transfer tank with a known fill rate. How do I determine the airflow and select a filter for the tank vent?

As liquid is pumped into the tank, it displaces approximately the same volume of air through the tank vent. If you know the transfer pump flow rate in gallons per minute (GPM), you can estimate the displaced airflow in cubic feet per minute (CFM) using the following calculation:

CFM = GPM ÷ 7.48

For example, a transfer pump operating at 50 GPM will displace approximately 6.7 CFM of air:

50 GPM ÷ 7.48 = 6.7 CFM

For calculated airflow rates up to 200 CFM, the PCB-150 can be used on the tank vent.

Important: A conservation valve must be installed on the tank or vent line before the filter. The conservation valve must be rated for an airflow equal to or greater than the transfer pump's calculated airflow and must be set to open at a pressure below the tank's negative-pressure rating.

Accounting FAQ
Do you give discounts to resellers?

Our discounts are based upon volume purchases. We offer 5% for 10-19 units, 10% for 20-29 units and 15% over 30 units.

Do you charge sales tax?

We only charge sales tax to resellers if they do not provide us with a signed certificate of authority form (resale certificate)

Do you accept purchase orders?

Credit is only offered to municipalities and government agencies upon presentation of a purchase order number.

What are your payment terms when utilizing a PO?

Our standard payment terms for purchase orders is pre-pay or 30-days net.

I work for a government agency and getting an account application filled out will waste valuable time what else can I do?

All government agencies have automatic credit with our company. Our only requirement to ship you your product is a signed purchase order.

I need a quote so I can get an approved purchase order, can you provide that?

Yes, we will gladly send you a quote.

Do you ship outside of the United States?

Yes. Industrial Odor Control serves customers worldwide. International orders are available EX Works (EXW) from our U.S. facility. Customers may work with their preferred freight forwarder or shipping provider to arrange international transportation, customs clearance, and delivery. We’ll provide the necessary commercial shipping documentation and coordinate with your carrier or freight forwarder to help make the process as smooth as possible.

Company FAQ
Who Uses Your Filters?

Our customers include engineers, municipalities, sewer authorities, contractors, schools, restaurants, homeowners, boat manufacturers, and others.

What type of company are you?

Yes, we are a registered small business in North Carolina. Our SOSID is 2552431

Are you a registered small business?

Yes, we are a registered small business in North Carolina. Our SOSID is 2552431

Do you have a Department of Defense Central Contractor Registration Number (DUNS)?

Yes, Our DUNS Number is: 605437719 and our UEI number is K7PMM9KU6T14

Are you a member of the Better Business Bureau?

Yes. Industrial Odor Control is a member in good standing with the Better Business Bureau (BBB) and participates in the BBB Online Reliability Program. For additional information about our company and BBB standing, please visit our BBB profile using the link below.